Help center

Find answers fast, without leaving the app.

Search step-by-step help for owners, tenants, affiliates, and super admins. Use the quick fixes when you need the fastest answer for OTP issues, billing freezes, onboarding blocks, payment setup, or vacate checks.

Owners / Landlords

Set up properties, units, tenants, invoices, payments, subscriptions, and settings.

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Tenants

Complete onboarding, review invoices, understand payments, and vacate when needed.

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Affiliates

Apply, verify your account, copy your referral link, and request payouts.

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Popular topics

Start with the most-used workflows.

Owners / Landlords
Owners / Landlords

Create your account, verify email, and sign in

Use this when you are creating a new owner, tenant, or affiliate account, or when OTP verification is blocking sign-in.

Register - Sign In - Request OTP - Resend OTP - register - sign in - login - otp - password reset - demo login
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Owners / Landlords

Create properties and add units

Use this when you are setting up a new building, apartment, compound, or lease property.

Create Property - Add Unit - Property Details - property - unit - add unit - vacant - occupied - property details
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Owners / Landlords

Welcome a tenant and complete onboarding

Use this when a vacant unit is ready for move-in and you need to create the tenant record.

Welcome Tenant - Request OTP - Resend OTP - welcome tenant - tenant onboarding - invite link - qr code - otp
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Owners / Landlords

Create invoices and collect payments

Use this when you want to bill rent, fees, or other charges and record payments against an invoice.

Create Invoice - Add Payment - Print Statement - Invoice Statement - invoice - payment - add payment - print statement - invoice statement
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Owners / Landlords

Choose a subscription and add properties

Use this when your trial is ending, when you want to stay active, or when you need more property slots.

Subscription - Choose Plan - Manage plan - Pay now - subscription - plan - trial - property allowance - checkout - coupon
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Owners / Landlords

Manage users, invites, roles, and permissions

Use this when you need staff access for managers, accountants, maintenance, or support.

Users - Roles - Invite User - Approve application - users - roles - permissions - invite user - otp - share invite
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Owners / Landlords

Update settings, branding, and payment methods

Use this whenever you change your profile, password, logo, mail server, language, or payment providers.

Account - Password - General - Company - Email - Payment - settings - branding - payment settings - smtp - language - theme
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Owners / Landlords

Use the Help Center

Use this when you need a short, practical answer and want to stay inside the app.

Help Center - Quick help - help center - quick help - search - guidance - help topics
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Owners / Landlords

Use water billing

Use this when you charge tenants for water based on meter readings rather than a flat fee.

Water Billing - Add reading - water billing - meter reading - base reading - usage
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